RATES
Basic: Our "Better Than a Taxi" sedan service is $2.20 to start plus $2.20/mile (all fractions of a mile are rounded up) for all orders originating in our Central Service Area. Waiting time, if any, is charged off at a rate of $.50/minute. Extra stops are $2 each, plus $2/mile for any additional mileage. (For airport rates, please see our Airport Shuttle or Private Vehicle Airport Service sections.)Holiday Service: There is a $2 surcharge for all local orders (where both the pick-up and the drop-off are within Washtenaw County), and $5 for all airport or out-of-town orders, on the following holidays: New Year's Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving or Christmas.
Minimums/Surcharges for Orders Outside of Central Service Area:
| Zone | Minimum $ | Surcharge |
| Chelsea | $36 | $30 |
| Dexter and Scio Township west of Zeeb and north of I-94 | $18 | $15 |
| Lodi Township west of Wagner | $18 | $15 |
| Manchester | $40 | $35 |
| Milan (including Augusta & York Townships) | $24 | $20 |
| Saline (including Saline Township) | $12 | $10 |
| Scio Township west of Zeeb and south of I-94 | $16 | $12 |
| Superior Township (north of Geddes, east of Prospect) | $16 | $12 |
| Superior Township (north of Geddes, west of Prospect) | $9 | $6 |
| Whitmore Lake | $22 | $20 |
| Ypsilanti Township south of Textile and east of Whitaker | $16 | $12 |
| Ypsilanti Township south of Textile and west of Whitaker | $12 | $8 |
If an order starts or ends in a minimum area, the appropriate minimum applies. If there are two minimums on an order (pick-up and drop-off points), the higher minimum always applies.
ANY ORDERS THAT START IN A MINIMUM AREA REQUIRE EITHER A CREDIT CARD NUMBER, OR AN EXISTING CTI ACCOUNT.
Surcharges are figured in the following manner: the lowest minimum for any area through which the order passes, PLUS the standard charge for such a service. For figuring purposes, it is only necessary that the order PASS THROUGH the lowest applicable minimum area, not that the order start or end there.
Remember: if you have any questions, you can call the Custom Transit dispatch center 7 am to 11 pm, 365 days a year.